[The Unregulated Strategy?]

This could potentialy erode the legitamacy of our trade.
Agreed, and is already doing so.

Has has there been a lack of collaboration between trade bodies and inspectorates?

From my position, it is insurers accepting it that is the big issue as that is the main reason people bought our products in the first place, because their insurance company told them to. If they no longer are insisting on our services as a condition of cover, why would the end user be keen to not save as  much as they possibly can?

Is there a risk that more companies will move to this unregulated, less costly approach?

Guaranteed, otherwise they will go bust if all their work is taken by non regulated offerings such as ADT's Le Secure

Are industry trade bodies approaching this issue robustly enough?

From my discussions with them, they couldn't give a toss and don't really see it as a problem, which is a big problem.

Has your business been affected by unregulated trade?

Yes, hence why we started offering alternative solutions.

[Super Arcs]

I love the idea and think any completion to shake up the guys holding the industry back is a good thing. Why wouldn't these super arcs also offer 1st line support to end users out of hours including via UDL.