sixwheeledbeast

I also agree it's most likely that the fobs can be programmed with the master user code and not with the engineers code. No decent company would release any engineers codes, they are company specfic and it could comprimise the rest of there customers. They are within there right to charge a call out fee to change there engineers code for the ingoing company. IMO the ingoing company should default the system and start the programming again.

Time to start selling iD biscuits for £50 each then.

Completely agree.

Correct I don't know the panel well, but I doubt it without the code to check in the menus. There is a possibility it's faulty. It possible the panel could have been re-triggering the sounders hold-off timer. This will need testing when/if you get your system back running again. Bear in mind the Council can get it removed if that happened while your away. No not really the modern systems have a timer in the sounder as well as the panel.

As always it's recommended to contact an approved company for a service or the original installer if possible. If you cause a tamper the user code will silence the alarm, which should be internal only as the system is unset. If on engineer reset you will not be able to reset the system with the user code. Also bear in mind that the engineer code can be locked, this means the panel will most likely need replacing anyway.

There's a reason for that "MADE IN CHINA", certainly the one I am playing with is (which appears to be an early one).

Buy some sunglasses, LED's are bright. It's like getting a welding flash while it's communicating.

No contact details are allowed in posts as per forum rules, this is why it's been removed.

Sounds programmed incorrectly to me. Doubt it would be anything else.

Depends on the PIR and if you are clearing the area quick enough.

Looks like your triggering the Hall PIR while it's arming. You could do with some zone text, log would be easier to read.

I don't see how that answers the question asked to be fair. I would recommend if your in the trade you do one of Texecom's courses where you will learn how to install and commission these systems. Conf Fail and Sup Fail issues are generally poor sighting of equipment or not commisioned correctly.

Why not switch to a FOSS database management system?

To stop spam the PM system will open after you have made 5 posts.

Do you not have a WP to test?

Most guns have a power lever to adjust depth.

Yeah there's Lead Carbon, Sealed Gel but also LiFePo batteries are getting popular for mobility stuff and available in 7Ah I believe. But again is it worth the cost, really the system needs checking yearly anyway.

Lol, bit tricky to get the right voltage. You can get other types like gel and lithium but are they really worth the extra?

Removing the hold-off for a minute or so is enough to check the battery. If the sound dips or has a low output it's likely it's near to failure. They are Nicd so last longer than the lead acid type batteries in the panel. Depending on the box you can't disable the sounder triggering. It will have at least one fixing screw you can't have something like that in the elements only clip on.

We are good like that here.

CIE Fault is basically the control panel "crashing" and will require a power cycle to clear normally. You will also notice the time resets as well. With faults like this it is best to isolate one thing at a time to diagnose the issue. Personally I would start by ruling out if it is the comms that is causing the issue in the first place. FWIW all the CIE faults I have had in the past have been mains related, mains spikes, prepay meters/MCBs tripping out, noisy equipment on same CU. Does the timing of the issue relate to any changes or new equipment?

@OP Do bear in mind the Swann person you spoke to on the phone was part of there "sales team" so his initial interest is pushing his cheap DIY gear, not the Data Protection Act.

Montex, I never thought of that. More like setting up your own ARC, I wouldn't call that private reporting personally. Interesting to hear about the push notifications, will this become the new IP speech dialler; time will tell. Do you know if it will require new hardware yet?