Hi All, I work for SecurTek, which is a major security distributor in Canada, we have been doing many, many //.National Installer.// takeovers, yet all of their panels are locked out, with some unknown code. We now have to pay a guy twenty bucks per panel to unlock the dealer/install code so we can use the panel as our own. It is very possible to do this, (we know they are locked out when the DTMF circuit makes eighteen clicks when we power up the locked panel.

Does anyone have any idea to where I can find info on this issue, or maybe one of you guys will know how to do it yourself.

Sorry but engineering info is not given out on the forums.

Hi All, I work for SecurTek, which is a major security distributor in Canada, we have been doing many, many //.Large National Installer.// takeovers, yet all of their panels are locked out, with some unknown code.  We now have to pay a guy twenty bucks per panel to unlock the dealer/install code so we can use the panel as our own.  It is very possible to do this, (we know they are locked out when the DTMF circuit makes eighteen clicks when we power up the locked panel. 

Does anyone have any idea to where I can find info on this issue, or maybe one of you guys will know how to do it yourself.

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Im very sorry mate, but as has been said, default info cant be given out on a public forum You can appreciate it is to do with the security aspect

Dave.

The DSC distributors I have used in the past have all had the ability to reset locked panels (but have never given me the know-how or equipment). Have you spoken to your supplier?

D7 - He wants it doing for nothing by the sound of it - as he can get them done now, but he doesnt want to pay.

Dave.

D7 - He wants it doing for nothing by the sound of it - as he can get them done now, but he doesnt want to pay.

Dave.

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The way i read his post...is that he is in the trade (sounds like it from his post) so if you had a couple of customers with locked panels would you try and find out how to unlock them yourself and save yourself money ?

The way i read his post...is that he is in the trade (sounds like it from his post) so if you had a couple of customers with locked panels would you try and find out how to unlock them yourself and save yourself money ?

53840[/snapback]

Re your reply - I dint comment either way - I simply posted to D7 what he wanted, i.e. he wants to do it himself for free

Dave, misunderstood just the way i read it...........

OK mate - im FOR people joining in the forums, but I also have to see both sides of the fence

The DSC distributors I have used in the past have all had the ability to reset locked panels (but have never given me the know-how or equipment).  Have you spoken to your supplier?

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I have thought that locked DSC panels can not be resetted (unless you try to find the code).

Only MAXSYS products can be "resetted" even if locked since they have PROM on the socket. (as far as i know).