Guest securityconsultant Posted February 28, 2005 Share Posted February 28, 2005 If it helps then drop me a line half day of full day avalible Link to comment Share on other sites More sharing options...
Guest securityconsultant Posted March 1, 2005 Share Posted March 1, 2005 If it helps then drop me a line half day of full day avalible 41998[/snapback] OOps ok I was having a bad day when I put this post up and didn't think to tell you what is was lol Anyway The traing days are based on customer care skills and how to deal with an irate customer when you are face toface . sounds simple and to a degree it is but how many of you sevice guys actualy have had any training Salesman getthe training on people skills not the egineers But its the enginers who have to deal with the aftyer care just some thing for you all to think about off to play in the rain now Link to comment Share on other sites More sharing options...
Brian c Posted March 1, 2005 Share Posted March 1, 2005 Anyway The traing days are based on customer care skills and how to deal with an irate customer when you are face toface . 42158[/snapback] I've never had training, but I know how to deal with it. If you don't know......ask. Link to comment Share on other sites More sharing options...
jb-eye Posted March 1, 2005 Share Posted March 1, 2005 customer care skills and how to deal with an irate customer when you are face toface .sounds simple and to a degree it is but how many of you sevice guys actualy have had any training 42158[/snapback] Customer! hate them. They ALLWAYS WANT SOMETHING FOR NOTHING! ever heard: While your here? I train our lads OK. Tell them if the customer gets them to do small job and then offers them a £1. Say "no thanks ill put it on my time sheet that way ill get £25" that normally sorts the tip out.Jef Customers! Link to comment Share on other sites More sharing options...
Guest Posted March 2, 2005 Share Posted March 2, 2005 I've never had training, but I know how to deal with it. 42170[/snapback] deal with training? Life teaches.. Link to comment Share on other sites More sharing options...
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