Can anyone give me some advice on an Accenta 6

We were called out to a customer who has one of these,

Installer ceased trading or just not answering his phone.

Tamper led on the rkp is lit .panel is blank end .

No audilbe response from keypad presses, I would have expected to hear some beeps.

System is still powered up. so I want to crash it and then check it through.

Trouble is I don't know who the makers are, as I am going to need an engineer manual.

or at least default engineer code

Also will probably need to source a user guide as the householder has lost theirs.

Does anyone know the website for the manufacturers?

By choice I would swap out the panel for a scantronic or gardtec, but it looks bad when your asked to see if you can fix it, to just turn up and say it needs replacing, so I thought I would have a go.

Try Here

I think one of the professionals will probably confirm that this is not a current product and is aimed at the DIY market.

This is not a current product and is aimed at the DIY market.

Tamper led on the rkp is lit .panel is blank end .

No audilbe response from keypad presses,

36343[/snapback]

It's meant to do that. Clear the tamper fault then it will come back to life.

Edited January 7, 200521 yr by Lurch

Thanks for the response guys.

almost awesome, three replies overnight.

Think I will swap out for a panel we understand.

Simply on the grounds of economics, by the time the customer has paid the time for an engineer to play about with the accenta , it would be better to install a new panel.

The last ADE product we had anything to do with was a logic 4, so thats giving the age away!

Thanks again.

Murph

Well you could try powering it down and then back up again and fit a new battery, if the customer insists on a repair.

But you would be doing them a favour to rip it out and fit a decent one, as the accenta is technically poo.