thanks galaxy guy the administrator what is the password bud 

cheers paul

 

sorry it serial connection on the 232 port thanks

using a old dell windows system for the serial port on back it was stuck on the page saying loading database 

 i have system restored back to earlier point a will give it a go and i appreciate your time 

The default is 'manager' and 'password'.   If you open up the comms manager in the system tray and select the com port you have set up, ensure that com port has the correct settings for your panel.  If your panel is at default, it will be direct at 9600 baud.  If you've modified the internal RS232 speed, then you need to match the settings you have set.

Also, the database is a MSSQL, so RSS relies on the db server being up and running.

hello galaxy guy I followed the above what you suggested it says front shell is not connected to Comms server

connecting to the panel Is not possible Regards Paul 

2 minutes ago, Paul Doyle said:

hello galaxy guy I followed the above what you suggested it says front shell is not connected to Comms server

connecting to the panel Is not possible Regards Paul 

 

Did a pop-up box saying something like http://localhost come up ?  If it does, you need to change the word localhost to 127.0.0.1

 

Some Windows installs seem to have issues with RSS. It will not work if MSSQLSERVER has been installed previously.

 

I got a new dell today driving me nuts I no its something stupid i will start it over again 

 

i am on the main screen com 5 galaxy icon top half box below server uknown listening

cannot connect to comms server http:127.0.01:8888/disco/?handler =common service

once again thanks 

Make sure you get the loopback IP address correct it's.  http:127.0.0.1:8888/disco/?handler =common service

 

Not sure if you just had a typo above missing a dot.    It seems newer versions of Windows are not resolving localhost back to the loopback address and RSS requires that.

127.0.0.1 Driver={SQL Server};server={.\sqlexpress};Trusted_Connection=no;uid=sa;database=Dimension;

galaxy is it windows 10 or just newer versions of windows cheers bud ?

46 minutes ago, Paul Doyle said:

127.0.0.1 Driver={SQL Server};server={.\sqlexpress};Trusted_Connection=no;uid=sa;database=Dimension;

galaxy is it windows 10 or just newer versions of windows cheers bud ?

I've not gone back to older versions to check, but did start seeing it in W10.