Mattt Posted February 15, 2016 Share Posted February 15, 2016 Hello, Recently fitted a Powerlink2 to my Powermax Complete, have followed online guides and setup port forwarding etc so I can access it remotely via my own DDNS link - but can't connect to it using the app or get email notifications. I've set the IP address in the panel comms settings to be the Visonic server as the guides said (can't remember the IP off the top of my head) - but when I do a check or deliberately set off the alarm it fails. Also - what should my 'ID' be set to? There's nothing specific that I can see on what I should put there. Thanks Matt Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 15, 2016 Share Posted February 15, 2016 I was told on training it needs a backend server, but I believe this isn't the case anymore, what does where you got it from say? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Mattt Posted February 23, 2016 Author Share Posted February 23, 2016 They say speak to Visonic - but I've read Visonic don't talk to end users. Anyone else configured email alerts etc without a Monitoring solution? Quote Link to comment Share on other sites More sharing options...
Night Owl Posted March 9, 2016 Share Posted March 9, 2016 TBF, Visonic Tech are helpful and they would probably try to help! Quote Link to comment Share on other sites More sharing options...
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