hornet1982 Posted January 27, 2009 Share Posted January 27, 2009 I have a customer who is having difficulties with his Accenta 8 keypad, i.e. buttons not always functioning and/or sticking. I know the panel is now obsolete and apparently the new keypads aren't compatible with the old generation panels. Anyone know where I may be able to locate an old keypad? Its a pain as we have taken over an old company and all of their Fully Comprehensive contracts, customers are questioning our right to charge them for a panel change as they are Fully Comp!! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/26488-accenta-8-rkp/ Share on other sites More sharing options...
james.wilson Posted January 27, 2009 Share Posted January 27, 2009 it depends on the age of the accenta. The new led gen 4 keypads will work on a G3 securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/26488-accenta-8-rkp/#findComment-222180 Share on other sites More sharing options...
hornet1982 Posted January 27, 2009 Author Share Posted January 27, 2009 it depends on the age of the accenta. The new led gen 4 keypads will work on a G3 Thanks very much, looking through the file I see it is a G3, happy days!! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/26488-accenta-8-rkp/#findComment-222186 Share on other sites More sharing options...
Gopher Posted January 27, 2009 Share Posted January 27, 2009 If it's not a G3 you might be able to carefully clean it although this is far from ideal if it's even possible depends on if the keypad can be taken out. I would carefully check the wording of the contract as well. I'd work out a price for a new panel as you'd charge a new customer and then maybe see the boss about offering it to this customer at a discounted price how discounted is up to you.. Intruder / CCTV / Access Control Technical Support Personal Subscriber to the "K.I.S.S" principle, that's Keep It Simple Stupid, are you? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/26488-accenta-8-rkp/#findComment-222190 Share on other sites More sharing options...
antinode Posted January 27, 2009 Share Posted January 27, 2009 Its a pain as we have taken over an old company and all of their Fully Comprehensive contracts, customers are questioning our right to charge them for a panel change as they are Fully Comp!! Perhaps I am missing something here? Trade Member Link to comment https://www.thesecurityinstaller.co.uk/community/topic/26488-accenta-8-rkp/#findComment-222219 Share on other sites More sharing options...
Alarm Co Posted January 27, 2009 Share Posted January 27, 2009 Perhaps I am missing something here? for what its going to cost for replacement rkp would it be any diffrence if you bought a new g4 with rkp?? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/26488-accenta-8-rkp/#findComment-222230 Share on other sites More sharing options...
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