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Daul Com Plus Problem

vssuk
in Control Panels (Public)

Featured Replies

Right this is going to sound like a problem that should NEVER happen, has anyone heard of any problems with a Dual Com Plus unit i wont go into much details apart from saying that there was an issue with signals being sent/ recived by the central station but the alarm panel had a full log of activations etc.

Not sure what you're getting at? No signals recieved yet there were activations?

Trade Member

Dualcom generally well reliable.

New install? History of sigalling?
Dualcom generally well reliable.

New install? History of sigalling?

agreed,

especially used to happen with digi's, was not unknown to be given the wrong receiver info by the ARC, panel signals gets response so no FTC flags in memory, but no action at ARC as that client is not 'known' on that receiver, and the reciever don't flag unknown signals recieved.

very frustrating fault to uncover.

regs

alan

If you think education is difficult, try being stupid!!!!
Right this is going to sound like a problem that should NEVER happen, has anyone heard of any problems with a Dual Com Plus unit i wont go into much details apart from saying that there was an issue with signals being sent/ recived by the central station but the alarm panel had a full log of activations etc.

You will need to give us some details without being site specefic - we have all had problems of some kinds (and as i cover hull i have had more than my share of dual comms ones ie no redcare!!) but 99% of them were error in connections/programing (dual comm chip) signals going in reverse (so c/s 'responded' to the "restore) to name just three examples.

details, matey,we need details

Paul

THE BLACK KNIGHT

"Any comments / opinions posted are my opinion only and do not represent those of my employer or Company."
Right this is going to sound like a problem that should NEVER happen, has anyone heard of any problems with a Dual Com Plus unit i wont go into much details apart from saying that there was an issue with signals being sent/ recived by the central station but the alarm panel had a full log of activations etc.

not comissioned right?

De Do Do Do, De Da Da Da. De Do Do Do, De Da Da Da
  • Author

its commisioned right as they have been getting all signals on previous events and new events
its commisioned right as they have been getting all signals on previous events and new events

This sort of thing used to happen to me all the time with one ARC. :oops: ...what signal ?

Not with a dualcom I must point out.

Free Alarm Monitoring over the Internet from IP Alarms
its commisioned right as they have been getting all signals on previous events and new events

Give CSL a call and ask for an audit trail on the time in question for the unit, it'll give info on whether or not it signalled, to who and when.

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