I will start by saying please forgive me if I appear either stupid or ignorant or both but I am completely clueless, so will try to explain the best I can.....

My alarm has 5 contact points, one being the front door but my big door mat kept knocking the contact off, eventually it was more superglue than magnet so I never fastened it back to the door, never set the alarm, and lost the chime it used to make when the front door was opened.

This is how it stayed for about 6 years until the alarm suddenly started going off constantly, the code plus the hash key would would stop it, but then it would start again fairly quickly, the tamper light and area 1(front door) was flashing on the alarm, I have bought a new contact which is now fitted (and of course a smaller door mat), now the alarm isn't going off anymore but the tamper light is still constantly flashing.

All I know is, it says challanger on the keypad and I have recently found in the mystical white box under the stairs an engineering manual SECURIT 700L PLUS booklet issued by C & K Systems Ltd which appears to be written in some foreign language that I believe only security engineers will understand!

Does anyone have any ideas as to how I can stop this, or, if I need to get someone out to look at it point me in the direction of who I should contact (I have no idea who orginally fitted the alarm)!

Many thanks for your time already taken by reading this and I hope you can help!

Think that panel shows tamper if you have a bad battery (and if been 6 years or more would be a good Idea to have that changed to start with prob 2.1AH replacement for the old 1.9 that is prob fitted )or you could have a tamper fault some where in the system and as it is global tamper you would be better advised to have an Engineer look at it for you.

Thanks, I thought I would need to get someone out to look at it, I have tried contacting a couple of security places locally via email and haven't received a response.

Any advice on how to get an engineer to come and look at it? I am in Bradford, West Yorkshire.

http://www.thesecurityinstaller.co.uk/comm...p?showforum=268

click above to find an engineer local to you

Thanks, I thought I would need to get someone out to look at it, I have tried contacting a couple of security places locally via email and haven't received a response.

Any advice on how to get an engineer to come and look at it? I am in Bradford, West Yorkshire.

at the risk of repeating myself (little forum humour there Meg) you`d be better ringing than emailing, often mail gets unread for days at a time

Thanks for your help, since posting this I now have some direction, as to who to contact but mostly that it is worth contacting someone beacuse there isn't a simple fix that i've just been missing.

And of course I have learnt two large lessons, one not to have a large door mat, and two that superglue DOESN'T fix everything