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Query On Alarm Type

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Hi,

I'm very new to this and wasn't sure where to ask. I've got a new house, with an alarm which says 'Consul' on the keypad. The keypad responds to keypad presses, but it's effectively immobilised. Is there anywhere I can get a manual from?

cheers

Stu

Hi,

I'm very new to this and wasn't sure where to ask. I've got a new house, with an alarm which says 'Consul' on the keypad. The keypad responds to keypad presses, but it's effectively immobilised. Is there anywhere I can get a manual from?

cheers

Stu

is there a name on system or bell box outside with company who installed it and their details

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is there a name on system or bell box outside with company who installed it and their details

Hi, thanks for getting back to me! No, there's no name on the bell box - it's just blank. The whole house is wired up though - the sensors still light up (LEDs) when someone walks past them. The keypad bleeps when you press a button, and the LEDs on the panel are still flashing. I can't see a name anywhere unfortunately. I'd hoped to have googled the name 'Consul' but nothing appears. Is there anywhere else I should look?

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