savion Posted April 3, 2007 Share Posted April 3, 2007 Hello My wife was cleaning the top of the alarm sound box, and set the alarm off. She then put in the correct security code which immediately stopped the alarm. However, the control panel is now stuck with the lights showing tamper. Whilst all of the keys are backlit, the control panel is not responding, even when we put in the security code again and press reset. As a result, we can't use the alarm any more. Any suggestions? Thanks Link to comment Share on other sites More sharing options...
mjw Posted April 3, 2007 Share Posted April 3, 2007 HelloMy wife was cleaning the top of the alarm sound box, and set the alarm off. She then put in the correct security code which immediately stopped the alarm. However, the control panel is now stuck with the lights showing tamper. Whilst all of the keys are backlit, the control panel is not responding, even when we put in the security code again and press reset. As a result, we can't use the alarm any more. Any suggestions? Thanks Not too sure what a citadel is,but if you remake tamper(if you know what caused it) panel should then reset Link to comment Share on other sites More sharing options...
FASTCAR Posted April 3, 2007 Share Posted April 3, 2007 Its a re-badged ADE Optima / Accenta ..its probably the tamper spring under the cover. Regards. Link to comment Share on other sites More sharing options...
amateurandy Posted April 3, 2007 Share Posted April 3, 2007 HelloMy wife was cleaning the top of the alarm sound box, and set the alarm off. She then put in the correct security code which immediately stopped the alarm. However, the control panel is now stuck with the lights showing tamper. Whilst all of the keys are backlit, the control panel is not responding, even when we put in the security code again and press reset. As a result, we can't use the alarm any more. Any suggestions? Thanks It sounds like the box has an anti-tamper switch which has been triggered, probably on the lid/cover. You'll need to reset it properly before resetting the alarm. I don't know that panel, but it's not uncommon to have to clear tampers before doing anything else. Link to comment Share on other sites More sharing options...
mjw Posted April 3, 2007 Share Posted April 3, 2007 It sounds like the box has an anti-tamper switch which has been triggered, probably on the lid/cover.You'll need to reset it properly before resetting the alarm. I don't know that panel, but it's not uncommon to have to clear tampers before doing anything else. yep you are right the panel will sit there untill all the tampers are made if it is the same software as the ADE panels Link to comment Share on other sites More sharing options...
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