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Veritas Alarm, keypad inoperative after power cut

Guest Guest_Mark
Guest Guest_Mark
in Guest Forum

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We had a power cut yesterday. After power was restored and the alarm stopped we found we could not enter anything on the keypad - pressing buttons does not give a "beep" as usual, we cannot reset or arm the alarm. I have read about low battery causing a problem but I would have thought it would charge up again, is the lack of any response from the keypad the same problem? Thanks for any help.

If you feel confident , remove mains power , open the main cover , remove the battery connections , restore mains power (the system should wake up- enter your code) replace / reconnect battery , replace cover , press reset , all should be fine!!.

If in doubt , call a local engineer and have it serviced . ^_^

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