the boss Posted April 11, 2006 Share Posted April 11, 2006 Can anyone help I have a Veritas Excel alarm with 1 keypad set to address 1. I am trying to connect my laptop to the system to set it up every time I connect the PC-Com cable the internal alarm sounds and a tamper fault is shown. The Veritas UDL software tries to connect but gets no response also when the PC_COM cable is connected the remote keypad goes blank. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/10175-pc-com-and-veritas-excel/ Share on other sites More sharing options...
morph Posted April 11, 2006 Share Posted April 11, 2006 Have you programmed the alarm to accept UDL and are the settings the same on the pc. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/10175-pc-com-and-veritas-excel/#findComment-94992 Share on other sites More sharing options...
the boss Posted April 11, 2006 Author Share Posted April 11, 2006 Have you programmed the alarm to accept UDL and are the settings the same on the pc. Good question I will check the alarm Link to comment https://www.thesecurityinstaller.co.uk/community/topic/10175-pc-com-and-veritas-excel/#findComment-94995 Share on other sites More sharing options...
the boss Posted April 11, 2006 Author Share Posted April 11, 2006 I have looked through the installation manual and cannot find any settings to enable UDL Link to comment https://www.thesecurityinstaller.co.uk/community/topic/10175-pc-com-and-veritas-excel/#findComment-94998 Share on other sites More sharing options...
morph Posted April 11, 2006 Share Posted April 11, 2006 Have you set the software communications up. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/10175-pc-com-and-veritas-excel/#findComment-95013 Share on other sites More sharing options...
the boss Posted April 12, 2006 Author Share Posted April 12, 2006 Yes I have setup the software, but the alarm sounds with the cable unpluged. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/10175-pc-com-and-veritas-excel/#findComment-95046 Share on other sites More sharing options...
morph Posted April 12, 2006 Share Posted April 12, 2006 You should call Texecom if have purchased the software from a normal trade source as they fully support the trade with software/hardware issues. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/10175-pc-com-and-veritas-excel/#findComment-95066 Share on other sites More sharing options...
the boss Posted April 12, 2006 Author Share Posted April 12, 2006 Thanks I contacted Texecom and they have told me how to modify the lead Link to comment https://www.thesecurityinstaller.co.uk/community/topic/10175-pc-com-and-veritas-excel/#findComment-95084 Share on other sites More sharing options...
breff Posted April 12, 2006 Share Posted April 12, 2006 The 10k resistor? The opinions I express are mine and are usually correct! (Except when I'm wrong)(which I'm not) Link to comment https://www.thesecurityinstaller.co.uk/community/topic/10175-pc-com-and-veritas-excel/#findComment-95108 Share on other sites More sharing options...
the boss Posted April 15, 2006 Author Share Posted April 15, 2006 The 10k resistor?Yes the 10K resistor Link to comment https://www.thesecurityinstaller.co.uk/community/topic/10175-pc-com-and-veritas-excel/#findComment-95431 Share on other sites More sharing options...
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