Trav2176

Hi. Did one the other day, it’s hold both button for about 10-15 seconds. The WiFi light should blink then connect to it like you said. They are a pain in the backside to be honest. Some times they will connect no problem and others they won’t. They were originally programmed by ADT with a cable to an android tablet so we had no issues. Have you got to the stage where it’s asking for the code?

Not defaulting info at all. I haven't told anyone how to change the codes and that process will not reset any codes. It's only to connect to the panel so you can actually use the alarm system.

Hi I'm an ADT installer. Some of these panels can be a bit of a pain and don't work if they are the older version. You have to either REMOVED(I can't remember which from the top of my head) and then it should beep or flash a light. You have to then search and connect to the panels wifi in your phone settings. The wifi SSID is usually the panels ID number. The password for the wifi is the panels serial number. Haven't played with one for a while but hopefully you'll have some luck!