Bullet941

Hi sorry for the delayed response , when pressing the button in main unit its saying faults external sounder Loss and on the event log “supervision loss sounder 1# “and , when trying to set he alarm it says “partition 1 in alarm check last alarm” partition 1 I think is the front door , this stops it from being set. So would the external sounder need battery’s ?

Hello i had a risco agility 3 installed around 18 months ago , very impressed with it until now, not sure if there’s a fault or just needs a reset, to me it’s not user friendly , meaning that I cant find the info and fix this myself, in the first instance I’d prefer to understand the system rather than get the the installer back, they also don’t have a customer service or technical helpline , can anyone direct me to a website to download fault finding etc. ? Thank you