[monitor and dvr in airing cuboard]

Agreed mate. Never had any issues or call backs and they was the sort to let us no so happy days! And was on the draws not in them not sure if that's what you meant.

[monitor and dvr in airing cuboard]

Was a while back this matey, we went for the draws in the end 

[Liability insurance providers]

Just now, BUSTER said:

We also use Camberford Law

that's the second I will give them a call tomorrow 

[Liability insurance providers]

No sir

[Liability insurance providers]

The other is The one we currently use lol

[Liability insurance providers]

Hi fellas,

 

We're looking to change providers can anyone recommend a firm?.

 

[Are we doing too much on our services?]

Well thanks for the advice I think I now no what we need to drop off our services.

[Are we doing too much on our services?]

Sorry must not of explained very well. I like to think we do a good job so check thoroughly and the next year as long as there is no faults scale back and we have a record if faults arise.

[Are we doing too much on our services?]

Just now, james.wilson said:

So its a takeover or a service?

When we take over a system we also service the system and immediately start a record for the future.

[Are we doing too much on our services?]

16 minutes ago, norman said:

Your checks are commendable but too comprehensive imo, I'd expect those on a monitored takeover.

 

Discuss the history of any issues, check bells, batteries (Inc current and charge) , induced ac at a push, walk test Inc pa's, cct resistance, 

Thanks Norman. We will scale it back and knock off earlier! 

[Are we doing too much on our services?]

10 minutes ago, james.wilson said:

I wouldn't do the resistance checks on the cable assuming eol. If DP then its seconds.

Id agree it shouldn't take an hour 30 mins for 8 or so circuits.

Do you do the paperwork check and the walktest on the same walk around or separate walks?

This is mostly the initial take over and first service I'm referring to and most of the companies round here use dp.  All our new Installs are EOL unless its really low risk sheds etc but our usual way is to speak to customer ask about any problems and look at what paper work they have which is usually a zone list in the user guide and then we proceed to do all the checks on my first post.

[Are we doing too much on our services?]

Just now, norman said:

Any more than 30 minutes on a resi and you should be applying for a blue badge. 

Then what would you suggest we scale it down to nobody seems like they can/won't give me an answer?

[Are we doing too much on our services?]

Just now, al-yeti said:

How long does all this take you and do you charge allot?

I'd say around a hour on a domestic system depending if there is no nasties hiding in the panel. And we're very competitive.

[Are we doing too much on our services?]

4 minutes ago, Amps said:

• Yes

Thanks for the reply... what would you scale it down to?

[Are we doing too much on our services?]

Hi fellas.

 

On a new system we went to we had a customer and not for the first time comment and be rude about how long a service took on a mains wired system we check mains voltages, circuit resistance/voltages,induced A.C, aux voltage, act meter the battery, walk test,SAB and comms if applicable, current unset and in alarm for mains and battery and battery charging voltage off the top of my head we also had to make amendments to the system. My question is because I'm doubting myself now are we doing too much? The year after if the system wasn't monitored we would be more relaxed it seems all customers wants is a in and out job and I've worked for companies where that was the normal procedure the customer in 10 years didn't even have one installation  record or service sheet and was "maintained just the user manual with the zones which wasn't even up to date.

 

Anyone's thoughts or advice would be appreciated.

[Galaxy 2-12 factory reset]

Not sure what you mean by that if done correctly you don't need to touch panel I.e menus but yeah not ideal talking on public forum 

[Galaxy 2-12 factory reset]

Hi yeah we learned the procedure thanks

[Pyronix enforcer querie]

3 hours ago, Dwm90 said:

I no a bit about the tech side of rf devices but will admit no expert were slightly ignorant to wireless if I'm honest would rather fit a wired system any day but it seems more and more customers want it and in certain applications it does have its place 

I've just read that post and it sounds terrible but I no what I was trying to say but today found a solution so all sorted thanks for your input 

[Pyronix enforcer querie]

I no a bit about the tech side of rf devices but will admit no expert were slightly ignorant to wireless if I'm honest would rather fit a wired system any day but it seems more and more customers want it and in certain applications it does have its place 

[Pyronix enforcer querie]

Not sure if that's directed at me james but certainly I would we went with the enforcer from the ion range to utilise the two way capabilities 

[Pyronix enforcer querie]

Design flaw maybe? 

[Pyronix enforcer querie]

Just now, PeterJames said:

you had but I deleted one of them

Oh didn't realise sorry

[Pyronix enforcer querie]

Maybe I've read it wrong matey... tbh I've only had a quick look but sure it's gives these options for area A which would be full set and B night time I'll  have to have a proper look tomorrow 

[Pyronix enforcer querie]

Sorry What do you mean buddy? have i posted this in two separate sections?

[Pyronix enforcer querie]

Hi guys, 

Anyone really experienced with this panel? I've just started fitted them as our wireless domestic question I've got is the alarm response programming instead of triggering all sounders in full alarm it seems it gives options ie keypad then panel then siren etc all 15 seconds apart I don't like the thought of having any intruder in a property while it's doing its cycle can't you just set all sirens?