secureiam

If its monitored it does need to be installed to the relevant standard, if its not monitored or its self monitored what you declare the system as makes it relevant to how its installed and affects your liability as the installer and the risk to the client and their insurance premium?.

Is it bells only, does it really need to comply?

ditto Simlec

no thats not what is being said. You omit the landing so you can use the toilet on a night without setting off the alarm. You come downstairs walk in front of the detector in the hallway and you want it to start the entry tones.Zone 2 the hallway PIR should be guard access type and dont go fiddling with the attributes as the chances are you are changing the system from the way it should work to something else. if you change the zone to not used and then back to guard access it should behave as you want. However be aware that changing settings with no understanding of the system or how it works is only likely to cause issues for you i the long term, get a pro in is my recomendation and make sure the whole system is done correctly.

Certainly is the case and your on the edge of where I would cover.

the main obstacle is getting the door contact transmitter far enough away for the steel container which your sending the signal out from. Then you can worry about devices in waterproof boxes between the house and the container, I would have done some readings in the field to see what I have to play with.

more a case of wanting just to move a detector because its in the way of the renovation and didn't want to activate the alarm, think the post was confusing, the system has never worked to their knowledge. They have been advised however they should consider what they want to do if the alarm is to be reactivated or replaced.

@Matt it has been raised on here and the Texecom forums, regarding the bell. Not had the issue since so maybe I did put them in the wrong way round at that point I didn't check when taking them out, put a new set in and nothing,but they were put in the right way round.

hello again, slightly different twist on this post I see or I misread the other. if there's no lights on the panel would appear to have no power to it and hasn't for some time. 1. Do you know the system works at (why has it been off for so long?) 2. If you don't know its working do you know any of the cables are any good? 3. As you know nothing about its integrity, you can check for continuity? 4. depending on the level of renovation you may want to consider al out and new cables etc in place, rather than worry about finding them not working later. 5. The mains, as said before, this needs to be isolated properly and left safe if you are refitting/ replacing the unit, at the moment you don't even know if there's power to the panel? it is not lit up or making any noises. Get a pro to give you a quote to replace it and ask about moving cables and extra devices.

I prefer the NEC, however it was Okay but nothing to shout about

I would contact Texecom and see what they can offer first, you may be pleasantly surprised. My understanding Texecom will do free training at your premises if there is enough engineers to warrant it. Alarm basics are the same, so its down programing, ricochet mesh (commissioning mode) and app programing(IT stuff), how to add certain 3rd party devices and use udl possibly. Scenarios of what you use and do now may help them tailor something more to your needs.

Interestingly what are the benefits of going NSI/ SSAIB, did an install for some police officers recently and they wouldnt opt for a police response because they dont believe the police are likely to respond?

what interesting customers

I find listening to the customer to provide the best possible solution for them the way forward.

Now closed

seen it give us call

Looking for some who knows there stuff and has used Texecom PSU200's I suspect it will need at least one so theres sufficient power in alarm, but I haven't done an assessment on site so no idea how ugly it gets. please pm me with your credentials and I can pass you on the details. Note: This alarm was installed by home automation people and has 3 keypads, 1 phone dialler, 26 PIRs, 3 indoor sounders, 5 smoke detectors, 2 door contacts, external bell box This is over 4 x 8XP units, also looks like the panels spur is a switched spur. I haven't seen the programming so will need a comprehensive assessment to find any other issues that may be lurking around. This system is integrated to home automation so familiarisation with this would be an advantage but as its setup already I cant see this being a major problem. Being an Oldham business Secure I AM's next trip to London is IFSEC if at all.

ip cameras have the feature so it can be used. the turbo or anl;ougue cameras dont have the function built so depending on the DVR, you can have 1 or two anlogue/turbo devices with the VCA. The HQ series allows two the cheaper DVR model allows 1.

The version on the Texecom website access to installers is up to date, the one on the Texecom ricochet site is probably out of date and has been for some time, even had a Mac version software for ricochet on there I believe.

currently it appears you have an internal ip address and not an external one. Once the notifications are setup and you have the app to update ip, it will take care of itself. Just need to make sure you have the panel setup correctly should be sia and not contact id, send sia text selected. if version 3 then also need protocol options 2 set to the same comport the com ip unit is on (com1)

i ams sure i have mentioned them on here and waiting for answers from supplier/ HIK.

any good I define as does it do what you and the customer want for the price you both want to pay. does it have issues, well I think so and its on the bits that my customers are asking for where it falls down, and not 100% happy, so I am waiting on what can be done to make it the product for me to use. Crazy situation when nothing these days works perfectly on all the features they have available, that said it does have a lot of nice features that work well.

You don't need a dns, as the notifications send the ip out the app then updates with the lasts ip just like the dns would.(not quite the same process). if you have set things up according to the manual, whilst I am sure I could sort this out for your remotely, I need to know what's what as it is now and I don't want to offend you but need to see it. If you want to discuss give us a call by all means and see what I can do

if you can use the app on the iphone, then the unit is working, most likely on the internal ip address and your connected to your wireless router. If you cant access externally on another wireless network or mobile data connection then your port forwarding isn't right or your dynamic ip has changed or you have an internal ip address assigned in your app. if your notifications are working then this wouldn't be an issue as the app gets updated with the latest ip address when it polls in to the Texecom server. The app set for update ip when you open the connection for that system the ip updates if its selected on the app. not being able to do a test call suggest that the panel isnt programmed correctly to send out the notifications. however you need to know a little about what your doing with the panel and routers, version 3 elite panels would require a little more work.

Look at your user manual first, some of the volumes can be adjusted by the Master User/ User.