Having a bit of bother with outlook, its playing up because every time i try and check inbox it says i need the names of my e mail servers and i dont know how to find them out.

any pointers would be appreciated.

Edited April 17, 200521 yr by Minster_Man

Your ISP should have them somewhere in their help pages.

Is this for a new account or is it an existing one that forgot what it was doing? Is it a single account that you've got, and does anything else work in Outlook?

Lurch , new single account. not sure if everything else works , this is the only account ive tried so far.

Having a bit of bother with outlook, its playing up because every time i try and check inbox it says i need the names of my e mail servers and i dont know how to find them out.

any pointers would be appreciated.

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Give us a few clues.

e.g who do you think supplies your email service?

What is your email address?

What has been working up to now - how did you use it?

Lurch , new single account. not sure if everything else works , this is the only account ive tried so far.

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Should just be a case of inding them from your ISP then. Who is your ISP?

Should just be a case of inding them from your ISP then. Who is your ISP?

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As Lurch says the ISP should tell you.

Usually there's a POP3 and SMTP server, which may be the same (or not).

e.g. For Freeserve/wanadoo they're something like:

pop.wanadoo.co.uk

smtp.wandoo.co.uk

Or there may be a common one such as mail.domainname.co.uk

Your both spot on, got them from help page. pop.tiscali.co.uk and smtp.tiscali.co.uk

Your both spot on, got them from help page. pop.tiscali.co.uk and smtp.tiscali.co.uk

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I may be stating the obvious here, but they should have told you that when you signed up. It's a bit fundamental!

Correct! If you'd have said Tiscali I could have told you that one.

Next....

I may be stating the obvious here, but they should have told you that when you signed up. It's a bit fundamental! 

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That's Tiscali for you.

Edited April 17, 200521 yr by Lurch

Incoming mail servers are usually down the lines as follows....

POP.ISP NAME HERE.co.uk

or...

POP.ISP NAME HERE.com

POPMAIL.ISP NAME HERE.co.uk

or...

POPMAIL.ISP NAME HERE.com

Outgoing servers are usually as follows....

SMTP.ISP NAME HERE.co.uk

or...

SMTP.ISP NAME HERE.com

Obviously the (.co.uk) or (.com) depends on your ISP's name. The POP servers with my ISP were fazed out and replaced by POPMAIL a couple of years ago but it don't hurt adding both server addresses.