Guest pdavy Posted January 31, 2005 Share Posted January 31, 2005 Hi I recently moved into a property which has an //.National Installer.// installed alarm, however the control pad is displaying an Error in Zone D - As the control panel has no ID on it whatsoever and I have no manual I contacted //.National Installer.//. After ringing them 3 times they finally sent out an incorrect manual (Surely they should know which panel was installed?) The result of this is I can't reset the alarm, they want £75 for an engineer visit but I don't want to give them my cash as their service was terrible. The panel has a rectangular LCD and the digits are accessed via a pull down panel below this, the system also comes with remote control keyfobs if that rings any bells (No pun intended) Is there anyone on here who could advise on how to reset the system? Or anyone in the Washington/Sunderland/Newcastle area who could do this - If so how much would it cost me? Thanks in advance... Link to comment https://www.thesecurityinstaller.co.uk/community/topic/4945-adt-system-inherited/ Share on other sites More sharing options...
morph Posted January 31, 2005 Share Posted January 31, 2005 doe the keypad look like this Link to comment https://www.thesecurityinstaller.co.uk/community/topic/4945-adt-system-inherited/#findComment-38937 Share on other sites More sharing options...
Guest pdavy Posted January 31, 2005 Share Posted January 31, 2005 doe the keypad look like this 38937[/snapback] No its not stamped with the //.National Installer.// logo like that and is a bigger panel - I could take a picture and post it tomorrow if that would help?? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/4945-adt-system-inherited/#findComment-38939 Share on other sites More sharing options...
morph Posted January 31, 2005 Share Posted January 31, 2005 or this Link to comment https://www.thesecurityinstaller.co.uk/community/topic/4945-adt-system-inherited/#findComment-38940 Share on other sites More sharing options...
morph Posted January 31, 2005 Share Posted January 31, 2005 how old is the system? is the keypad on the box or remotely Link to comment https://www.thesecurityinstaller.co.uk/community/topic/4945-adt-system-inherited/#findComment-38941 Share on other sites More sharing options...
Guest pdavy Posted January 31, 2005 Share Posted January 31, 2005 how old is the system?is the keypad on the box or remotely 38941[/snapback] I think the system must have been installed round about 2000 when the house was built, there is a remote sensor by the front door but the keypad is on the box which all the cables go into under the stairs? The flap folds down rather than across and its cream in colour... Link to comment https://www.thesecurityinstaller.co.uk/community/topic/4945-adt-system-inherited/#findComment-38942 Share on other sites More sharing options...
morph Posted January 31, 2005 Share Posted January 31, 2005 does it look like this? texecom_veritas_r8.bmp Link to comment https://www.thesecurityinstaller.co.uk/community/topic/4945-adt-system-inherited/#findComment-38944 Share on other sites More sharing options...
morph Posted January 31, 2005 Share Posted January 31, 2005 sorry wrong picture, try this one? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/4945-adt-system-inherited/#findComment-38945 Share on other sites More sharing options...
Guest pdavy Posted January 31, 2005 Share Posted January 31, 2005 does it look like this? 38944[/snapback] No the buttons are square, would it be better if I took a picture tonight and added it to this post tomorrow? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/4945-adt-system-inherited/#findComment-38946 Share on other sites More sharing options...
Guest pdavy Posted January 31, 2005 Share Posted January 31, 2005 No the buttons are square, would it be better if I took a picture tonight and added it to this post tomorrow? 38946[/snapback] Definately neither of those, I'll post a picture on here tomorrow and PM you when its available if thats ok? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/4945-adt-system-inherited/#findComment-38948 Share on other sites More sharing options...
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