Can someone help me out with the latest version of Scantronic Downloader. I've just installed a 9851 for customer but my version is barfing (too old) during the connect. I'm still waiting for Scantronic to get back to me as usual and I have to finish up on Friday.

Thanks,

John

Generally you need to use a serial modem that has been flashed for the scanny/menvier protocols - obtainable from menvier/cooper security.

A serial modem plugged into the serial port of your pc should work but can cause probs - phone cooper up and ask them for the flashed serial modem.

Normal or usb modems or pci modems cause problems with some cooper/menvier panels (speeking from experience here BTW)

Also make sure youre using the most current version of downloader.

Also make sure youre using the most current version of downloader.

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Yes that's the problem. This new 9851 barfs at the version I have - it worked fine with the last 9851 I did but that was a while back. I was hoping one of you guys had it handy - Scantronic will only mail it to me and I wanted to finish on Friday otherwise I have to slip into another job.

John

Yes that's the problem.  This new 9851 barfs at the version I have - it worked fine with the last 9851 I did but that was a while back.  I was hoping one of you guys had it handy - Scantronic will only mail it to me and I wanted to finish on Friday otherwise I have to slip into another job.

John

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We cant just give out that sort of stuff to people on here as its a security risk, we dont know who you are and have to take your word for it sorry

I cant help further, maybe someone else will have a suggestion.

Im affraid you might just have to wait for cooper menvier to send it out.

Edited November 12, 200421 yr by DNS Security

Is the scanny downloader the same as the menvier downloader?

My software combines the two yes. You simply either select a scanny/menvier account.