Gardtec - Eurosec Cp8L - Problems With Programming Settings

[uotinam]

CP8L not keeping settings for Zones & odd Passcode probs?

I have spoken to GardTec/ Risco Support who was helpful, but suggest just buy another new Control Box. Want to know if anyone has an idea what's going on...

Problem -

System does not Keep "some changes / setting"

* WORKS: Setting Time/Date, Some Zones

* Fails: After Setting Engineer Code appears to wipe the user code but New Engineer code works

* Fails: Not able to change some of the ZONEs after exit out 0,0 they return to defaults go back

in they are set to default

* Fails: Change the on ZONE appears to keep only 1st letter rest can become random or nothing (always did this from NEW)

1 x Eurosec CP8L V1.5 firmware

1 x Eurosec XS7 External Irritator

1 x Fire or Smoke Detector

1 x LCD Panel

7 x Sensors - Have "7 Zones" 6 sensors & 1 fire/smoke detector

(no hardwired items)

Background -

I installed the CP8L system about 5yr ago. (Quite ok with electrical, electronics, DIY, fixing , breaking anything etc. etc)

Finally decided to add the final Zone, a will do that "5 year later job" even thou I walked past the box sitting on the

floor each morning. But this all started when I had an alarm trigger the other day when selecting Quick to leave and

the alarm triggered on Zone 8 the smoke detector, (I think it had a red light on it). Rotated this off and back on (top

part of the base) and its was fine, I guess after 5 years the contact slide pins needed some movement to make contact so

all was good.

At this point an alarm in my head triggered that the Smoke/fire Detector was incorrectly set on the alarm

panel, it was only triggered when the Alarm was being set and it should trigger regardless if set or not.

Today's Saga:

1. Fitted Sensor to system Zone 6

2. So Zone 1 - 6 are normal sensors, 7 NIL (Has staple wire short), 8 Smoke / Fire.

3. After fitting Sensor, I appeared to have RESET the panel, my code no longer worked

4. Now default Engineer code 1234 & User code 5678

5. Enter Engineer mode, Set zone to

* ACCESS & Full & Name (5 of 6)

* E/E & Full for Zone @ door entrance

* Fire & 24hr for that sensor.

6. Enter 0 & 0 to main menu

Problem:

7. Enter engineer mode, go to settings - Zone 1 , 2 now changed back to Part 2 ?

8. If I change "Name" of zone it never worked or works, only keep 1st letter then places either **** for the rest

9. It Keeps Date & Time

10. Change engineer code - appears to remove the user default code ??

11. Setting Exit Times, does not appear to make difference to buzzing exit sound time and or never stops ?

Tried:

(Anyone know how to stop the outside panel from going off when MAIN POWER & Battery is removed..?) without using a flame thrower or RPG?

Factory Reset Unit -

* power off , remove battery ---- wait.....

* power on enter 147NO, but did not really appear to do anything different than pulling the power totally of the unit...?

* Displayed the Firmware v1.5... No msg to say RESET done or anything)

So diagnoses is.

1. Something is wrong

2. Memory "Write" / "Corruption"

3. Lost Cause

Any suggestions ??? Don't want pay an "installer" to play with it and charge me to say just replace it.

And do I continue with this system, or move to something from the 21st century ? if anything exists in this disposable devices ?

Thanks in Advance for your time

Rob

[equinox]

Speaking as someone who has installed and maintained these systems I would say you have a faulty control panel and it needs replacing.

They are basic panels and the eurosec CPX would be an upgrade worth considering.

[Specialist]

Totally agree with Equinox, these are a basic but reliable panel. A bit confused by 1 thing though: (no hardwired items) ?

[magpye]

First, I don't know this panel.

I have not read all of your post but one thing that immediately came to mind was, have you got your User & Engineer codes the wrong way around?

[uotinam]

Ok I purchased a new panel, "CP8L" and will swap the unit out and see how this goes... I wonder if this time I am able to programme "names" for the zones of the bat and see if it keeps them....

@ Specialist - For Hardwired, I was talking about the items like door & windows sensors switches (magnetic etc)

@magpye - Nope codes correct, as I don't get all the options in User mode : The new Install Guide (rev 1.5) came with an Addendum Sheet : with different Power UP Master Code than before from what I can see..

Thanks for Replies, will see how this goes or if the neighbourly love will run thin when its going off during setup....