the numbers etched on the tags are for the black max readers and not the rkp as someone has said already a and 1

That reads the tag but the number is not as etched on. Now it does a short and long blip when tag is presented but nothing else and I don't seem able to get into the log to see what it says. I think I will have to come back tomorrow and try again - I have a little better idea of what should be going on. Thanks

no should'nt be Telecom mod is off I am assuming that it has stopped gsm one

Learn the tag on in 42 users then option 7 max/card number with the A & 1 pressed at the same time and make sure you then go into option 8=Max function and give it 12 = timed set.

You'll need to hold the tag for 4-5 seconds before it'll start setting.....sequence it double beep...pause...beep followed by another double beep quickly and the system will start setting or bring up the group choice.

Learn the tag on in 42 users then option 7 max/card number with the A & 1 pressed at the same time and make sure you then go into option 8=Max function and give it 12 = timed set.

You'll need to hold the tag for 4-5 seconds before it'll start setting.....sequence it double beep...pause...beep followed by another double beep quickly and the system will start setting or bring up the group choice.

I did actually resolve it in the end and this was what the problem was but I had wasted a lot of time reading and checking and re-doing all the settings before the client told me that you had to keep the tag on for that amount of time after it had been read!!!!! A newer manual would probably have solved both the problems I had - but I have learned quite a lot about the panel.

Thanks for your interest