Hi I'm Keith and I need some advice. We have a G3 which has worked perfectly for 6 years. But it has just started going off intermittently even though the alarm isn't set. Can anyone advise me please? - manual lost!

g3 what?

Hi Kieth

welcome to the forum, this is what we call a tamper fault and could be caused by one or more of the following

faulty battery

faulty switch on a device

faulty switch on the outside sounder

damaged cable

a knocked unit

something not been fitted (or re fitted) correctly

you`d need a test meter - and a lot of luck if its anything more than a faulty battery so thats where I would start first (with the battery)

Hi Angus - thanks for your advice - errm the only problem is you are dealing with a technical didiot! There's a battery inside the box - but its no ordinary battery - what should I do next?

PS - Like to hear you play

Thanks, keith

Hi Kieth

welcome to the forum, this is what we call a tamper fault and could be caused by one or more of the following

faulty battery

faulty switch on a device

faulty switch on the outside sounder

damaged cable

a knocked unit

something not been fitted (or re fitted) correctly

you`d need a test meter - and a lot of luck if its anything more than a faulty battery so thats where I would start first (with the battery)

Hi, is it going off inside, outside or both?

Has the control panel have any writing on the front?

Hi - it only ever goes off outside - but its only sound - the light on the alarm doesn't come on

No - no writing on control box

Hi, is it going off inside, outside or both?

Has the control panel have any writing on the front?

Hi - it only ever goes off outside - but its only sound - the light on the alarm doesn't come on

No - no writing on control box

Did all this start during all the heavy rain that we've had recently?

I bet the electronic module, inside your outside box, is wet/corroded causing this intermittent problem.

These things don't last for ever, bet its been on the way out for some time, so now it's letting you know

Guess what you have to do, have a look yourself, better and safer still get an engineer to have a look for you and I expect change the box, more so if it's looking a bit tatty after 6 years. Also get the panel battery replaced at the same time.

ps, I forgot, have a quick look at the 'Gallery' - link at top of page, see if you can see the panel there

Heard for the first time today - couldn't see panel in gallery. Immediate concern is to stop it going off and upsetting neighbours on Sunday. and its a holiday tomorrow. Have now activated alarm and so far not a squeak

Did all this start during all the heavy rain that we've had recently?

I bet the electronic module, inside your outside box, is wet/corroded causing this intermittent problem.

These things don't last for ever, bet its been on the way out for some time, so now it's letting you know

Guess what you have to do, have a look yourself, better and safer still get an engineer to have a look for you and I expect change the box, more so if it's looking a bit tatty after 6 years. Also get the panel battery replaced at the same time.

ps, I forgot, have a quick look at the 'Gallery' - link at top of page, see if you can see the panel there

I'm afraid if the problem is as I have suggested, the only fix is up at 'the box', (noise only outside?) there is a battery there, whatever you do at the panel is not going to solve it I'm afraid

Sounds like I need an engineer - many thanks for your time

I'm afraid if the problem is as I have suggested, the only fix is up at 'the box', (noise only outside?) there is a battery there, whatever you do at the panel is not going to solve it I'm afraid