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Scantronic 9851 - Reset Installer Code Problem

scan9851
in Control Panels (Public)

Featured Replies

Hi, I have followed instructions - as mentioned on page 43 of install guide - but then the panel doesn't respond to default engineer code - I have previously told it to use 6 digit codes via a pc connection - does it now require a 6 digit default engineer code - if so what is it likely to be.

Thanks

Anthony
default engineer code - if so what is it likely to be.

Hello Anthony. Please refer again to the Forum Rules (you have read them haven't you?) specifically section 10.4; no-one is allowed to post that information.
  • Author
Hello Anthony. Please refer again to the Forum Rules (you have read them haven't you?) specifically section 10.4; no-one is allowed to post that information.

sorry about asking for that but a clue would be nice - I know what the default engineer code is - its printed in the install guide - what I need to know is why its not working - is there a fault with my panel - or do I need to add xx to front or rear of engineer code as it doesn't seam to like 4 digit codes now

More likely you ONLY think you`ve defaulted it - what did you default it back too ( could you choose any options?)

Edited by anguscanplay

  • Author
More likely you ONLY think you`ve defaulted it - what did you default it back too ( could you choose any options?)

You don't get a choice it should go back to the code printed in install guide - but that doesn't work - it looks like it would like 6 digits but the default is only 4 - I have tried the code I used to place it in installer mode before switching off (disconneting battery + mains) that is 6 digits
You don't get a choice it should go back to the code printed in install guide - but that doesn't work - it looks like it would like 6 digits but the default is only 4 - I have tried the code I used to place it in installer mode before switching off (disconneting battery + mains) that is 6 digits

grade2? grade3? all the info is there in the manual, I`m trying to give you hints LOL
  • Author
grade2? grade3? all the info is there in the manual, I`m trying to give you hints LOL

The manual says grade 2
  • Author

Thankyou to everyone who replied - contacted cooper security and they supplied the answer I needed.

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