louisa123 Posted June 20, 2007 Share Posted June 20, 2007 Hi can anyone help with a Galaxy 18 alarm system? The house we have moved into has a Galaxy 18 alarm which was fitted by the previous owner. I believe the owner had installed the alarm himself. We have recently decorated and unscrewed one of the sensors as the old wallpaper was behind the sensor. The alarm sounded with a "tamper" trigger. Since which it is displaying call engineer reset required. I have two queries firstly our smoke dectors are linked to the alarm does this mean they will be deactivated. Also where can I obtain the reset code ? I was provided with user and manager codes which I have since changed from the previous owner but do not have an engineers code. Many thanks Louisa Link to comment Share on other sites More sharing options...
Guest anguscanplay Posted June 20, 2007 Share Posted June 20, 2007 Hi can anyone help with a Galaxy 18 alarm system? The house we have moved into has a Galaxy 18 alarm which was fitted by the previous owner.I believe the owner had installed the alarm himself. We have recently decorated and unscrewed one of the sensors as the old wallpaper was behind the sensor. The alarm sounded with a "tamper" trigger. Since which it is displaying call engineer reset required. I have two queries firstly our smoke dectors are linked to the alarm does this mean they will be deactivated. Also where can I obtain the reset code ? I was provided with user and manager codes which I have since changed from the previous owner but do not have an engineers code. Many thanks Louisa you got the cover back on the sensor properly ? Link to comment Share on other sites More sharing options...
kka Posted June 20, 2007 Share Posted June 20, 2007 the alarm in question is a very good pro panel and worth the effort. it looks very much as it has being programmed engineers reset upon tamper, and that the master code is not set a high enought level to do this, may i suggest you need the services of a engineer. check out the companies on here in the police area section. Kevin Scott. Owner of KK Alarms...... Installation .. Service .. Repair ...... Thoughout.. Northumberland and North Tyneside ..... Tel:01670 361948 (call diverted after 15 seconds) or 07947444114 Link to comment Share on other sites More sharing options...
louisa123 Posted June 21, 2007 Author Share Posted June 21, 2007 Thank you for your replies Link to comment Share on other sites More sharing options...
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