I have this panel and can not enter any input from the key pad. I have the users guide but it get's me nowhere. Anyone have a replacement?

I have this panel and can not enter any input from the key pad. I have the users guide but it get's me nowhere. Anyone have a replacement?

hi AKAACK,

if the keypad is not worn out, it might be the main panel has just locked up, like where Windows leads others follow

our stock questions will be has it been serviced recently, and has the battery been tested/swapped out by an engineer? we don't advise you to open your system boxes due to rik of lethal voltages causing a shock, but might just need down powering and back up again and a new battery instaled, if your not safely competent, best to call an engineer and it may be a simple repair.

i'm sure one of us will know that panel (but i don't) and they will be the best to advise you.

regs

alan