Hi, I've just added my first user to this panel as a standard user. They can ar/disarm fine unless an entry/exit timer has started the I get the error "Sorry, code not allowed, use TAG". I know the answer is in the install manual somewhere but I just can't find it. Can anyone help please?

Hi, I presume you have a Premier panel running firmware version 7 or above. On page one of the addendum, Texecom say this -

"User Code Lockout During Entry

The control panel now defaults to locking out all user codes during entry. If this function is not required, it can be disabled by going to

Hi, it's a version 7.0 premier 48. I've had a look at the addendum but I can't find it anywhere in that. I also looked at custom outputs and i can't find one that says 2,5. Any further advice?

Have you time locked the user code: Page 88

2,5 = custom output number 2, switch number 5. Are you programming on the panel, or via Wintex?

Assuming you have Issue number 4 of the installers manual, have a look at Page 63, that has a diagram showing Custom output 1, switches 1-8. Just edit custom output number 2, and set switch number 5 to "not used".

Andrew

2,5 = custom output number 2, switch number 5. Are you programming on the panel, or via Wintex?

Assuming you have Issue number 4 of the installers manual, have a look at Page 63, that has a diagram showing Custom output 1, switches 1-8. Just edit custom output number 2, and set switch number 5 to "not used".

Andrew

Or issue 5, page 66

Or issue 5, page 66

I have issue 5, open at page 66. What am i supposed to change to rectify the user lockout?

My custom outputs menu is as follows:

1,1 control timer 1

1,2 thro 1,8 not used(off)

Are you programming via keypad or wintex?

keypad

Aargh I'm still stuck, once I get this problem I can leave the premises safe over night. Anyone have any ideas at all please?