naeem7861

Ok 👍 thankyou will try and do that

Hi thanks for getting back to me the problem and having is that was working then suddenly just saying updating been like that for v2 days so I removed it from the devices and tried to re enrolle it but know it's saying enrolled error

Hi does anyone know how to hard reset a kp-250 keypad to factory reset please let me know thanks

Hi I got it sorted the user permit was disabled it's fine now I also just added a kp-250 keypad I enrolled it but it keeps saying updating any idears

Hi user permit is of on the main panel is that the problem

Hi I still can't get it to work when alarm is activated the main keypad doesn't allow to use tag or number s

Ok thanks will look at that Kind regards Naeem

Hi I got a powermaster 30 with wireless keypad kp160 and kp250 when I arm the panel it's ok but when the alarm rings the disarm option does not accept the user codes or proxy tags it only allows me to disarm the panel using the phone app any ideas please Kind regards Naeem

Hi thanks for getting back to me Is in the user settings I did check in installer menu it's there but I can't seem to edit it

Hi I got a powermaster 30 and am trying to enter a zone location as patio but can't seem to edit it in installer menu called custom does anyone know how to edit and put in new name for zone as patio would be greatfull thanks

Ok sorry about that

Hi James thanks for getting back not on the app but in the main panel installer menu there is a option for that but don't know how to change it to what I want to name the zone

Hi I got a powermaster 30 and I wanted to create my own custom name for location I have entered into the installer menu and gone to the device and selected custom name but can't seem to enter the device location can anyone help please would be greatfull

Hi for the visonic installer app Called alarm install

Sorry I did enter my eng code but still same message