Hi,
I’m new here and looking for support with a Texecom Alarm. I had it installed around 18 months ago but recently had to move the main keypad due to some decorating. The company who installed the alarm are not being helpful at all which is a little disappointing. I have move the keypad and re-wired it but having some issues. Not sure if its an option here but happy to pay for remote support if there are forum members who offer this.
A little more info, I have a premier elite alarm with a wired and wireless keypad. I also have a Com-IP and Smart-Com for app usage and access through a home automation system. The alarm is working in terms of the app as I can see zones, however the keypad only shows me the version details and I cannot seem to get through that detail. The wireless keypad is connected and working however when I try to set the alarm I get “Radio not ready Wait b/f Arming”. I have the engineer code to be able to get access but this main keypad I think is the issue.
Hopefully someone can help.
Thanks.