We inherited a Texecom Premier Elite 48 W Live alarm system when we bought our current house a few months ago.
We were left no instructions or manuals and don't know who installed it.
It has never worked and just displays a message ' System Alerts' and then when we enter the code we were given the message reads ' You need a user to enable access'.
We tried Texecom who refused to help suggesting we contact one of their installers.
We have emailed tow installers and had no replies.
So before we confine the system to the bin, can anyone here assist with information about how we reset the system and get it working.
Here's hoping ?
