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carsey

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  1. Texecom Premier 48 ATS path fault, com2 fault, No ATS available

    carsey posted a topic in !!..DIY Installers..!!
    Hi all We had a power cut at our premises last week and every since a reset after the alarm was actually triggered as we needed a different door to get in due to power being off on the morning, we are having nothing but trouble with system alerts. We get a com line 2 fault, ATS path fault and No ATS available. (the app on iphone has also stopped) We have tried engineer access to reset the faults, however they persist. I have tried doing a reset on the com port 1 (smartcom) and com port 2 (COMIP). From the router page, it looks like the system has wifi access (it also has a LAN ethernet cable, but doesnt appear to show up in the router table. I have tried wintex to access via TCP/IP on port 10001 with the wifi IP, but it just times out. I can ping the IP from a desktop. Does anyone have any help? Seems like a pretty common issue. I have a feeling its dropped its IP but with it being on DHCP it should get a fresh one either way. Cheers Chris

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