Rob H

Hi all, Thanks for the advice. Managed to look at it today. Not sure what had happened but I just gave the Viper Sensor on the window a tap and it went out of the tamper mode and all is well again. Thanks again Rob

Thanks for the reply. Once I've had a look at the sensor, would I need to use an engineer to unlock the alarm or is it something I could do myself? I'm by no means an expert but I have changed a few sensors on an alarm in the past. Thanks, Rob.

Hi all, I am after a little bit of advice regarding my home alarm. I have a Honeywell ADE Gen4 alarm panel and Honeywell Viper Sensors on my windows. One fo the sensors took a bit of a whack during some house work and, as a result, the house alarm went off. I entered my code to silence but now both the Tamper and Day LEDs are lit and the keypad is unresponsive. I try to enter my code to reset the system but nothing happens. Has anyone any suggestions on how I can reset the alarm so I can set it again? Thanks Rob.