Hi all, hope someone can help, I have a scantronic 9651 alarm that was installed when the house was built, approx 10 years ago, it recently developed a 'batt missing' inactive fault and would not let me set the alarm, the previous house owner did not leave the engineers code so I carried out a first stage reset to default the codes, this was successful, although obviously set off the lid tamper fault and sounded the bells, however all programming seems to be intact, zone names, sensor types etc.
I then changed the battery in installer/engineer mode and replaced the lid, and exited engineer mode, however the warning triangle remained, entering the user code show's one problem, 'lid tamper', 'inactive and next', you can only press the tick and when doing so it shows 'can't reset' and goes back to time and date, exactly the same as the 'batt missing' inactive fault which has cleared. (strangely the old battery voltage was fine, although I changed it anyway). The user log shows the lid tamper, then the lid tamper reset.
Using the engineer walk through test, I checked the lid tamper and it bleeps the internal sounder so the system is seeing the switch working. From what I understand the fault must be displayed when you carry out an engineer reset, code - 99 - tick - tick, but the panel won't let you enter engineers code at this point, all you can do is press the tick.
And that's where I'm at, exactly the same problem as before only this time with the lid tamper inactive fault and not batt missing inactive fault, I'm probably being a bit thick and not seeing the obvious, or this system is the work of the devil , so any help would be greatly appreciated.