Notallthere

I’m in West London not far from Heathrow . I haven’t been able to reset the box. It may be the battery needs changing. I’ve ordered one off amazon. Hopefully it will get delivered today.

I thought only an installer could reset a tamper?

I believe the box may have been open when the power was restored which triggered the internal alarm. I had to enter the user code to stop the alarm. i have tried to reach out to other alarm fitters but they are reluctant to do the work. Perhaps they are unfamiliar with this box.

The engineer who installed and serviced my alarm tragically passed away suddenly. Unfortunately he never shared his installer code. The problem I have is that the alarm went off during a power outage on our street. In a panic I removed the cover to the box and now I can’t unset the tamper alarm. I’ve tried the usual default code and variations of it but nothing works. My issue is that if I factory reset the box I have no idea how to reprogram the zones. The user manual he left doesn’t cover the steps. I have a front door switch and 3 sensors. So was hoping it would not take too long. Any help would be much appreciated.