[Agility 3 - no customer service]

Hi sorry for the delayed response ,  when pressing the button in main unit its saying faults external sounder Loss and on the event log “supervision loss sounder 1# “and , 

when trying to set he alarm it says “partition 1 in alarm check last alarm”  partition 1 I think is the front door , this stops it from being set.  So would the external sounder need battery’s ? 

[Agility 3 - no customer service]

Hello

 

i had a risco agility 3 installed around 18 months ago ,  very impressed with it until now,  not sure if there’s a fault or just needs a reset, to me it’s not user friendly , meaning that I    cant  find the info and fix this myself, in the first instance  I’d prefer to understand the system rather than get the the installer back, they also don’t have a customer service or technical 

helpline ,  can anyone direct me to a website to download fault finding etc. ? Thank you