I have a Scantronic 9800 (or +) that has had a battery replacement, the engineer code had to be reset during the process - as the alarm was not under any maintenance.
The user and engineer codes are now default.
The system now shows c-12 and is no longer able to be set, the system only has four zones - three PIRs and a door sensor. Digging through the internet the c and number seems to indicate a zone violation.
Can anybody advise?