Hi
I have a Honeywell Accenta/optima ADE Gen4 installed in my home. The system was already installed when we moved in.
I have the bell on the outside of of the garage with 1 display panel and Accenta mini panel on the wall inside the garage.
The 2nd display panel is under the stairs in the house, with a sonit 1 speaker above.
Last night the alarm sounded twice, about 2 hours apart. Each time I checked around the house, nothing to report. I didn't think of checking the log until this morning.
The alarm usually sounds when we have a brief power cut, so before I checked the log, I tried turning the power off and on at the fuse box to double check that the alarm does sound with mains power off. The alarm sounded, so I went to reset it, but the display on each panel is lit but displaying a line of black blocks. While I can reset the alarm and perform other functions on the display panel, I can't see any feedback displayed, other than the blocks in the photo.
I tried turning the mains power off and on again, with the same result. The display was working fine before the first time I tried turning the mains off.
The red power light is lit on the Accenta mini panel in the garage, although it is quite dim, it is on.
I have read other threads on similar problems, but nt this exact one.
Any ideas would be much appreciated.
Thanks
D