nickmcdoug

yes hik account is all set up online but not sure about the nvr. [PICTURES REMOVED AS PER POSTERS REQUEST AT 0200]

hopefully someone can give me a little guidance with some issues I'm having with a hikvision nvr (ds-7732ni-e4/16p) and the hik connect app.I've done a fair bit of reading up and just can't seem to work out what I'm missing.the app works fine when on wifi to the network that the nvr is connected to but will not connect when on any other wifi or mobile network.i have been into the router (bt homehub 5) and set up port forwarding but still cannot seem to get the app to connect, is there anything I'm missing?