[Unable to disarm DSC PC1832 via delay zone, system goes into alarm]

@MrHappy I chose DSC so I can it to connect to my Samsung SmartThings hub, so that I can monitor the alarm remotely and use the sensors for home automation. There is an addon card Envisalink which is compatible: http://www.eyezon.com/?page_id=176

 

Interesting to hear about the BG connection, in fact the keypads I have are branded British Gas.

[Unable to disarm DSC PC1832 via delay zone, system goes into alarm]

Ahh cool. I'm not an installer and new to this so just finding my way!

See what you mean about the site, it looks so old I'd expect an 'under construction' flashing banner and a guestbook...

 

Now that the alarm is working it's time to set up all my other zones. 

 

Thanks all

[Unable to disarm DSC PC1832 via delay zone, system goes into alarm]

Thanks I got it sorted...

 

Went through the manual, and found this option was turned on:

 

021 Eight system options

01 ON - Access code entry blocked during entry delay

 

Turned it off and it's working fine now 

[Unable to disarm DSC PC1832 via delay zone, system goes into alarm]

Thank you. I am in the UK actually. It is a new board, being programmed from factory settings as far as I would understand.

 

It's not a monitored alarm, but how would I check for the setting or the shunt lock?

[Unable to disarm DSC PC1832 via delay zone, system goes into alarm]

Forgive me, I don't follow...

 

Not sure what you mean by prox on entry or police options?

 

I've not got any proximity tags if that's what it is. Have looked through the install manual for police options, but they just seem to be related to the phone communicator - which I don't have connected.

[Unable to disarm DSC PC1832 via delay zone, system goes into alarm]

Hi, I am installing a DSC PowerSeries PC1832 panel and having trouble disarming.

With the alarm set, when I enter via a delay zone I am unable to disarm the system with the user code. After the delay the alarm enters the alarm state, at which point I am able to stop the alarm with the user code.

I have recorded a video showing the problem:
https://www.youtube.com/watch?v=uQ8TNsOddEM

1. Arm with code
2. Exit via delay zone
3. System arms
4. Enter via delay zone
5. System starts entry delay
6. Enter user code - Alarm does not disarm
7. Alarm sounds after delay ends
8. Enter user code during alarm
9. System disarms with alarm occurred report

If I enter an incorrect code the screen tells me this.

I have tried setting up a an additional user code, but the same issue occurs whether trying to disarm with the master code or the additional user code.

If I arm the system, I am able to disarm with the code if the delay zone is not tripped:
https://www.youtube.com/watch?v=0cClUyXIbmo 


It's a DSC PC1832
Have tried the entry/exit zone set to type 01 (delay 01) and 34 (final door set) 

 

I’m using DEOL setup.
The door contact sensor has a built in resistor at 4.7k, not the 5.6k as provided by DSC – but it senses open/close fine, and tamper is not triggered, no system troubles showing.

There is only this (1) zone connected to the system for testing, as zone 09 (zone 1 on the first PC5108 card) 
All other 32 zones are set to 00 null. 

There is one keypad and two PC5108 cards installed. 

Thanks for your help, as I am gutted to be stumped this early on in the install and testing!