jdubbya

Thanks again, much appreciated - will look at moving it this weekend and see how it goes.

I realise it's prob not best situated, but do you guys think the draw and wall would be affecting the signal? Jonathan

Wow! Many thanks to you all for your quick responses - answers below: Alarm never serviced, other than battery replacements by myself. Yes, error definitely seems to be with remote keypad as the base unit mentions it directly. Distance from keypad to box is approx 10 feet. The box is in a wooden draw in the front room and the keypad is in the adjacent porch (with a wall in between). I suspect battery is old, so unless you advise otherwise (based on my responses above), I'll try a battery change. Thanks again, Jonathan

Hi, hoping someone can help. I have an original BT VP1000 Home Monitor unit which I understand is a re-badged Visonic PowerMax. I recently (March 2017) added a new wireless keypad (MCM-140) which has been working perfectly - however on a couple of occasions the main unit has reported a fault that it is unable to communicate with the keypad and then sends out alerts. I am able to clear the alert from the main unit by arming/dis-arming the alarm from the MCM-140 and all is well for a while. I'm guessing that the main unit and keypad communicate with each other at a set time-frequency (for checking purposes) and for some reason this is being interrupted. Does anybody have experience with this type of set-up? Could it be as simple as a new battery is required? Many thanks in advance. Jonathan