[hikvision dvr, ivms-4500 motion detection alarm problem]

Probably completely irrelevant but I noticed the alarm notification was 20.12 on 05.08.16 but your device is looking for footage at 20.12 on 02.08.16 ???

[Zone omit]

Yes omitting a circuit to set the system. Basically a fairly large system has just gone in and the engineer didnt give any of the zones the omit attribute. There have been a couple of issues with devices and the user couldnt set the alarm due to them showing  permanently in the open state.. I changed the zones to allow omit [as I have always done] but was told after your not allowed on grade 3.

[Zone omit]

Not personally. I work for a national that seem pretty clueless.

[Zone omit]

Hi all. I've been told that the user is not allowed to omit zones when full setting a grade 3 system. Is this true or am I being mis-informed?