wozza

Hi guys, Took the lid of myself. Things rather messy inside. Modem panel was loose. Didn't fancy working out which wire was which as, with power off and no battery installed, the external alarm was sounding. So I decided to call in a pro. Cost £150 (inc new battery and moving some of the sensors). Not cheap but came within 2hrs and I'm happy to have it sorted. Now going to start actually arming the alarm for first time. Thanks a lot for all your guidence. Oh, the punchline: the 'internal beep' I was getting was actually from a smoke alarm with a low battery!! Complete co-incidence that started at the same time as alarm problems. No matter, I still need to sort the phone line issue and battery.

Ok, excellent. Thanks a million.

Hi there. Thank you VERY much for this. (Appreciate there are rules around advice to non-pros.) I'm confident about doing this - the consultant had the lid off the unit in front of me yesterday, and I have a schematic so I know where the module is. (Also, if we do sign up for any kind of maintenance contract, we don't want the phone option) Can I just confirm that removing the modem module definitely stops the unit polling for a phone line? Also, am I right in thinking that I need the engineer code to open the unit, or I'll get a tamper alert? (Will obviously check it's the default code before opening) ---- Oh, and one more question (sorry): Earlier post said "battery is there so that the system works when the power is lost." At present, if power is down, the alarm sounds anyway. Is the only benefit of a battery that you can turn the alarm off when there's a power cut? Thanks so much for help.

Many thanks, gents - very much appreciated. What are my options here then? Didn't want to make the first post too confusing, but the full story is... * Alarm hasn't been used for years * We are considering using it/getting a maintenance contract * Panel had been showing nonsense on display * A consultant came around yesterday and reset the system - the screen cleared all okay * ... but panel shows a "Phone line fault" and system was beeping * Consultant stopped the beeping * Beeping started again later in the day (after 199min, I guess?) Haven't decided about the maintenance contract yet. We're not flush at the moment, so it might be something we postpone until the Winter. Regardless, could really do with sorting this while we think about. What options do we have? Any way of stopping the beeping OR disabling the system completely?

(Topic should say phone "line detection" not "alarm") Hi folks, We have an alarm system with a TS690 panel. We don't typically arm the system, but we want to. After a system reset yesterday, it's developed a phone line fault (the phone connection was actually lost a while ago) and now it's beeping every minute or so. ( This very old message suggests it's possible to *disable* the phone line detection. http://www.thesecurityinstaller.co.uk/community/topic/16661-re-program-ts690-for-batt-flt/ “Whilst you can't reprogram the 690 to ignore batt faults (or any other kind of fault except phone line)” Anyone know how to do this please? Can I (end user) to it, or is it engineer only? Also, I belive the battery is dead (cause of fault?). What battery do I need to replace it? (Oh, and I've read that a battery isn't actually needed. So what does it do exactly?!)