Pradeep So

hi, you were right, I found, I have connected the telephone cable other way around. now its working fine. tx for all of your suggestions on this topic.

its Honewell Accenta (8SP399A) mini control panel with lcd keypad Honeywell ADE Informa Speech Dialler (8EP276A)

Hi jameswilsonCould you please explain how to invert the triggers !

Recently installed an informa speech dialler to a honeywell controll panel and its not dialling when the alarm been set. Instead it dials out as soon as a user password been entered to stop the alarm. I did a alarm output test on the controll panel and its dialling straight away. Then I did a dial test through the speech dialler and its dialling fine. But when the actual alarm been set its waiting for the user to enter the password n then it's dialling. Contacted honeywell and they haven't got a clue.they asked me to put a new controll unit n a new dialler and see. I did but still the same problem. I wonder does any one else encountered this. Pls share your thoughts.