you need the customer code. putting that in will clear it . if you havnt got the code you will have to get an engineer to default it. you are better of getting the compamy that installed it because they can change the customer code with in 1 min

Thanks to everyone who replied. Computer threw a wobbly the next day and I just got it fixed. Have not been back to the panel, but will try 1234 first. Can anyone tell me if you can walk test these panels?? If so, how do you put them in walk test (if your allowed to give out such information).

Finally, any recommendations on where to get a new panel - probably scantronic again, nothing fancy, bells only, 3 or 4 PIRs maybe a couple of magnets. Looked in the local Block and Quail but they only had Response. Is this stuff up to much or is it best left on the shelf.

Oh, wont be doing anything in the next few weeks, its a wee bit chilly. (Like several inches of snow)