have a customer with galaxy 5oo no groups. when alarm activates customer enters their code and keypad shows system disarmed, but the outputs remain active ,bells peizos etc until engineer code is entered. !!! checked programming dual codes etc nff unable to find fault spoke to galaxy who had no answers has anybody got any ideas and what the problem might be, any sugestions !! please e mail

sounder outputs wired to strobe? - or wired to switched +ve - which would require eng reset? Just afew suggestions.

Some signalling systems require an eng to fully unset system..

Also the code being entered might be a "cleaner" code - and you may need a supervisor code at least to silence bells?

sounder outputs wired to strobe? - or wired to switched +ve - which would require eng reset?  Just afew suggestions.

Some signalling systems require an eng to fully unset system..

Also the code being entered might be a "cleaner" code - and you may need a supervisor code at least to silence bells?

31092[/snapback]

thanks for your suggestions but the job has been in for approx 6 years !! it just seem to start one day !! code thay use is only code no change in wiring

thanks for your suggestions but the job has been in for approx 6 years !! it just seem to start one day !!  code thay use is only code no change in wiring

31096[/snapback]

Sounds like the system needs a restart then - which needs to be done by engineer.

the bell isnt connected to an op progd intruder??

the bell isnt connected to an op progd intruder??

31098[/snapback]

checked nff but also piezo and sounders stay active until eng number !!

thanks for your suggestions but the job has been in for approx 6 years !! it just seem to start one day !!  code thay use is only code no change in wiring

31096[/snapback]

you had any storms recently??

you had any storms recently??

31108[/snapback]

since the problem began I think we have