Agility 3 SMS notifications

Hi 

I have an agility 3 with GMS module & IP module

The alarm is working correctly, and the app notify me of alarm notifications. 

What I have wanted to sort out is SMS notifications for set/unset events. 

I have a TESCO PAYG sim card in place with enough credit. The check balance function works fine, but the follow me won't notify me of set and unset events. 

I have set the SMS centre number, and defined the follow me numbers - ensuring the correct events have been selected. However on set/unset I get no sms messages. 

If I send an SMS to the panel such as

<user code>ST - I get an appropriate response; also I get a message from the panel when test the FM number through the keypad.

I have also made sure the FM Call All is set to Y in the installer menu.

Can anyone offer any ideas ???

Do I need to enter mobile & SMS centre numbers as: 07xxxxxxxxx or 00447xxxxxxxxx or +447xxxxxxxxx

Best wishes

James 

Edited April 12, 20179 yr by job