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Help: CCT01 Tamper on TS790/TS900

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Hello

Need some advice....

Bought my home five years ago (from an //.National Installer.// Engineer) with the alarm system already fitted.

Have an access code - engineers I suppose - as that gives me full access to all 3 User Menus.

Having a new kitchen fitted and the fitter decided to remove the face plate of the PIR sensor, causing an automatic Tamper alarm to be set off.

I immediately stopped the alarm by keying the access code.

However the following is still being displayed:

Zone1 CCT01 Tamper

I have read the User Manual and followed the suggestions inside but to no avail....

so need help/advice as to how to get rid of this code as I cannot seem to set the system as the TAMPER ALARM message is always displayed.

Many Thanks

PJ

Hi PJ. Your post is in the wrong area but ill help you out all the same. This is telling you that you havent replaced the lid on the detector correctly. If you enter the code you have(it isnt the engineer code by the sounds of it) press enter twice until you are in user 2 then press 1 and watch what it says(display circuits). The display should say either A or H at the end. This means Active or Healthy and should not say T (tamper). If it does play around with the lid of the pir until it is ok. Once you have it healthy press escape 3 times and the display should be back to normal. :D

Hi PJ. Your post is in the wrong area but ill help you out all the same. This is telling you that you havent replaced the lid on the detector correctly. If you enter the code you have(it isnt the engineer code by the sounds of it) press enter twice until you are in user 2 then press 1 and watch what it says(display circuits). The display should say either A or H at the end. This means Active or Healthy and should not say T (tamper). If it does play around with the lid of the pir until it is ok. Once you have it healthy press escape 3 times and the display should be back to normal.  :D

17920[/snapback]

Thanks fella....it was that simple.....DOH!!

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