Hello all ,heres my problem

have had a new alarm fitted to my house,all works ok,the installer kindly set up my old alarm (modern alarms series 3400) to cover entry points to my garage and shed ,now when he restarted the system after setting it up the display comes up with alarm needs master reset,which he dosnt know the code for,have tried contacting original installer but no luck with number,can any one help me or point me in the right way to getting the alarm up and running

thanks alot

Hello all ,heres my problem

have had a new alarm fitted to my house,all works ok,the installer kindly set up my old alarm (modern alarms series 3400) to cover entry points to my garage and shed ,now when he restarted the system after setting it up the display comes up with alarm needs master reset,which he dosnt know the code for,have tried contacting original installer but no luck with number,can any one help me or point me in the right way to getting the alarm up and running

thanks alot

isnt that the same as the old 9100 - easy to reboot too

isnt that the same as the old 9100 - easy to reboot too

I dont know if its the same ,i thought through searching this forum it was the same as a scantronic 9600,but alas im not an alarm expert,so am looking for help

Hello all ,heres my problem

have had a new alarm fitted to my house,all works ok,the installer kindly set up my old alarm (modern alarms series 3400) to cover entry points to my garage and shed ,now when he restarted the system after setting it up the display comes up with alarm needs master reset,which he dosnt know the code for,have tried contacting original installer but no luck with number,can any one help me or point me in the right way to getting the alarm up and running

thanks alot

Your right,a modern 3400 is a scantroinc 9600but if you don't know the master or engineer codes then its a full crash and reprogram as you can't just crash the codes on this panel.