Hi,

I have an Optima 2 plus panel installed fitted witha simple set up of two magnetic contacts and an external bell box. Lately I have been plagued with a series of false alarm situations with the internal ringer sounding and the Engineer light showing.

Problem is this occurs when the alarm is not in the armed state. It has been operating well for the last six years so I can only assume it was fitted correctly.

Anyone any ideas of how to cure this problem???

Del

i once had a similar problem on the older version of your panel, kept going off on tamper, eventually after process of elimination it ended up being the backup battery that needed replacing, had this a couple of times, ideally u could do with calling someone out to check it over

B) Hi Del I would look towards the battery 1st as well.

Also give the keypad a gentle tap all round and see if anything out of the norm happens. I repaired one 6 months ago found after 3 visits to false alarms. That it was a cracked solder joint on the key pad,

The buttons are conected to the circuit board via an L shaped metal bracket. As the buttons are not cliped to the pcb itself, it gets a little bit of movement when you press buttons, and over time can crack the solder joints conecting it to the keypad pcb.

A few dabs of solder sorted this out and its never false alarmed since.

Hope it helps

Adrian B)